The Course
Ready to navigate the twists and turns of insurance collections like a pro? This course is your roadmap to success in the bustling world of healthcare receivables. Dive into the intricate maze of policies, procedures, and best practices that govern the collection of insurance payments. We'll cover everything from understanding different types of health insurance plans to effective claim submissions, and we’ll delve into the nitty-gritty of insurance verification, coding for maximum reimbursement, and appealing denied claims. Armed with this knowledge, you'll keep the cash flowing smoothly into any healthcare practice.
But it's not just about the paperwork; we're talking real impact here. You'll learn proven strategies to communicate with insurers and patients alike, ensuring disputes are settled and revenue is recovered. By mastering the art of insurance collections, you'll become the linchpin in your office's financial well-being, preventing cash flow hiccups that can trip up even the best healthcare providers. After completing this course, you'll confidently tackle the complex claims process, minimize errors, and optimize payments — skills that will make you in demand in the fast-paced world of healthcare finance.
What you will learn
I know how overwhelming it can feel when you're just stepping into the world of healthcare collections, often unsure where to begin or how to navigate the complexities of insurance claims. That's why I put together this course with you in mind, ensuring each module is packed with practical, hands-on strategies tailored to not just get you started but truly excel in this field. I've structured it to be incredibly user-friendly and organized, so you can easily follow the flow of information without getting lost in jargon or theoretical fluff. By the end, you'll not only grasp the essentials, but you'll also have a toolkit of best practices that will help you confidently tackle even the trickiest of insurance collection cases. You'll surely feel the value each session brings as we steadily progress through real-world scenarios, reinforcing lessons with applicable exercises, ensuring that you're getting the most out of your learning experience.
Curriculum
Your instructor
Tiffany Robinson possesses a remarkable track record spanning over two decades within the Medical Claims Industry, with particular expertise in the Outpatient and Ambulatory sectors. Her initiation into the field began at a youthful 17 years old, when she interned at SUNY Downstate Medical Center in New York City, which ultimately paved the way to her role as the lead medical biller in the Department of Medicine. There, she honed her management skills, meticulously overseeing claims processing for a diverse group of multi-specialty providers, and played a pivotal role in mentoring new billing staff.
With a robust foundation in Revenue Cycle Management, Tiffany now serves as a Director of Operations, continually engaging with medical providers to navigate and resolve complex revenue cycle challenges efficiently. As an educator, she brings her passion for the healthcare industry to the classroom, integrating her extensive professional experience with a commitment to fostering continuous learning—a philosophy she upholds in her own pursuit of knowledge. Her educational portfolio boasts an Undergraduate degree in Healthcare Administration and multiple certifications, including Medical Coding from AHIMA and Clinical Document Expertise through AAPC, augmented with specialized legal leadership training from The Mitchell Hamline School of Law. Tiffany's dedication to staying ahead of industry trends and her first-hand insights provide invaluable assets to her students, ensuring they are well-equipped to master the nuances of insurance collections in healthcare.

Strategic
Maximizing Reimbursement through Effective Collection Techniques
Comprehensive
A to Z on Streamlining Your Insurance Collection Process

Advanced
Leveraging Industry Knowledge for Enhanced Revenue Cycle Management